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Receive Instant Notices. Display in Community Feed. You can adjust your Community Subscriptions in Settings. Remove Subscription Confirm Remove. Follow Us. Request a quote. Request Parts. Add to My Bench. CTS Brochure. Associated X-ray Imaging Corp. Have a check of the fuse. Make sure it is in good condition. If the fuse burns out, the indicator light is off. When the system boots up, it prompts error message and it can not enter Windows.
Advice: Have system recovery. Advice: Have a check whether the video cable has been connected. Have a check whether the power cable for LCD monitor has been connected. You may try to reinstall the memory and graphic card of the machine.
When it becomes black screen after booting, you may refer to the instructions Starting Queue. The system prompts Report error message. Advice: Please refer to Software Repair Instructions. Advice: Please clean the trackball refer to Trackball Cleaning Instruction.
There is interference in ultrasound area. The interference is wavy-strip and moves back and forth. When scanning on people, the interference becomes more intense. When you turn on the machine, you will see the following screens. Please compare it with your machine to help find the solution. The First Screen. Picture 1 This is the first screen Picture 1 you will see after booting up.
When it shows this screen, it can be concluded that the LCD monitor is working. Otherwise, we can conclude that the LCD monitor can not work normally for it doesnt receive the 12V input. Is it green or red? Please forward the result to us.
Picture 2 This is the second screen Picture 2 you will see. This screen indicates the checking of the computer mother board. If the machine shows black screen after the first screen, it can be concluded that the computer mother board can not normally work. We will advise you to have a check and reinstall the computer mother board, memory and the graphic card.
This is the third screen Picture 3 you will see. If this screen doesnt appear after the second screen, it can be concluded that there may be something wrong in the hard disk. We will advise you to have system recovery.
Picture 4 This is the forth screen Picture 4 you will see. It will show something like Welcome on the screen. In CTS,if it doesnt show this screen after the third screen, it is probably because the LCD monitor is not connected to the machine when turning on the machine.
Thus, the video output will transfer to Video-out port and the LCD monitor does not show the image. In this case, there are two ways to solve the problems. One is to have system recovery and the other is to set the graphic card refer to the instructions the Graphic Card Setting for CTS If the machine arrives here, we conclude that it can work normally during its booting. Enter Partition D: in My Computer. Make a file compression and send it to us for our analysis. See Picture 1. Picture 2 4.
After a long time of use, the trackball may have some dust inside, which will cause the trackball problem. This instruction takes an. Step 1. Rotate the trackball ring clockwise. See the picture. Use a piece of soft cloth dipping a little absolute alcohol to clean the surface of the blue ball.
Step 3. Use a small brush to clean the dust inside trackball hole. NOTE: Dont dip the alcohol. This step can clean most of the dust inside the trackball. Step 4. After most of the dust is cleaned up by the brush, please use a piece of cotton swab dipping a little absolute alcohol to clean the axles again.
Check whether there is interference source around the scanning room or the hospital area. For example, transformer substation, electrical motor, electromagnetic wave transmitter tower,. Please try to shut down the above electric devices to check the possible interference source.
If you find the source, turn it off or move it far away from the ultrasound machine to remove the interference. Use stable voltage power supply for the ultrasound machine. We recommend you to use Electronic AC purification voltage-stabilizer. Its power should be higher than W. Dont use UPS or any boost voltage or reduction voltage devices. Try to connect the power cord with the other sockets. Or move the machine to the other rooms or floors.
Check whether the interference is reduced or removed. Use special power supply for the ultrasound machine. Dont connect the other medical instruments with the same power. Ground the ultrasound unit alone. The ground resistance should be less. Dont ground the unit with any other devices.
If it is equipped with lithotripter, please make sure that the metal shell of the probe is grounded alone. Connect the USB keyboard and mouse to the machine. Do the graphic card setting by this TV monitor.
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