View solution in context. Namaste Asteroid. All forum topics Previous Topic Next Topic. Accepted Solutions. BertnTX Constellation. This-is-me Comet. Open samsung members app. Look at bottom of page, select get help. Now go perform your procedure to get your complaint. Soon as it malfunction, go to get help, send log with your concern. Samsung tech will respond within a few days with some resolve.
I will try that. Thanks i will definitely do that so they can see how often this happens! If you also encounter the issue, follow these solutions below to get rid of it. In many situations, a simple restart can be used to fix some issues. This is the basic thing you can do.
Just press the power button until you see the power menu and choose Reboot or Restart. After your phone restarts, check if you can download MMS. If there is no stable Internet connection on your phone, the issue of MMS messages not downloading will occur.
Make sure your mobile data or Wi-Fi on the Android phone is turned on. Then, go to search for something via a browser to check the connectivity. Sometimes, you are unable to download MMS due to the setting of this feature. To fix the issue, you can try to disable it. This may be because of the limit of the messaging app. To fix MMS messages not downloading, you can delete those old messages to free up storage space.
Just have a try. I have never had an iPhone, but I went to the apple site to unregister my number. Apple said my number is not registered on imessage, which makes sense. I feel like this happened a while back when the iPhone users named the group text.
We solved it by un-naming the group. This is a stupid problem. Is there a smart solution for future named group messages? It actually caused a pretty big fight within the family with some of the in-laws.
The solution will require some legwork. Tell all of your contacts to go I to your contact info and change your phone number from iphone to mobille.
The iphones default to iPhone when entering contacts initially. After deregistering my iPhone number and turning off iMessage on an iPhone, I still see this issue occasionally. It seems to only happen with people that had texted me through iMessage when I had an iPhone and they still have one. I have found that it takes two steps to resolve this issue for me. This has to be done for every person who was included in a group text when you had iMessage.
I believe that with an existing group text, the iPhone continues to use iMessage if that is what it used previously without checking if your number is set to Mobile or if your number is valid in iMessage. He has never had an iPhone and cant receive some group messaging when generated by iPhone users.
We will try the mobile vs iPhone contacts fix, but this is really absurd.
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